People Expect Conversations

Here’s a good read about voice technology from the Engineering VP for Google Assistant. Key point: people expect conversations. Which is why understanding people’s goals for a conversation is a critical part of conversational design. Quoting Scott Huffman: When people start using voice assistants, we often see very simple commands. But very quickly, expectations go …

MyPetDoc Is Literally Everywhere

We’re proud to share the news that MyPetDoc is now on Google Assistant. Which means you can launch it from an Android phone, an iOS device, or on any smart device where Google Home / Google Assistant is available. Which means our design and technology is pretty much available everywhere. Android users, all you need …