Banter powers engaging voice conversations with your customers, on any platform – smart speakers, voicebots, chatbots, IVR and more.
Susan Hura - CEO & Cofounder
Susan Hura earned her PhD in Linguistics from the University of Texas at Austin. Her early career was spent as a Member of Technical Staff at Lucent Technologies Bell Labs.
Susan established the Center for User Experience at Intervoice, where she led voice application user experience research. She is a founder of the Association of Voice Interaction Design, a former chair of the SpeechTEK conference, and founder of the voice UX consultancy SpeechUsability.
Jenni McKienzie has been designing voice user interfaces for over 20 years. She designed IVRs at Intervoice, Travelocity, and SpeechUsability.
Jenni has also designed voice interactions for cars, home automation, and robots. She is a founder of the Association of Voice Interaction Design. Her superpowers also include usability testing for voice and conversational systems.